Indicina Consulting Inc.

DATA CREATES THE STORY

At Indicina, we believe every great story begins with data. By connecting people, process, and technology, we help organizations of every size guiding strategic decisions, optimizing operations, and enabling sustainable digital transformation.

Indicina's Story

Data, Evidence, Information

Indicina is Latin in origin; the word is defined as data, information and evidence. At Indicina, we believe every decision starts with data.Good data leads to better information, which leads to great decisions.Whether you are implementing a new ERP platform, building an information system, analytics, and reporting, deciding whether you're ready for AI, or maybe already embarked but struggling to get good answers, these decisions all start with good data.Indicina staff have decades of experience assisting companies around the world, solving complex challenges.We always bring a data-equals-evidence and evidence-equals-information approach to everything we do.

Indicina Services

  • Fractional CTO - We act as your CTO, providing technology strategy where and when you require it.

  • Advisory & Strategy — Turning data into insight and direction.

  • Architecture & Integration — Designing connected systems that scale.

  • Implementation & Automation — Delivering digital solutions that work.

  • Support & Optimization — Ensuring long-term performance and resilience.

  • Cloud & Virtualization - Ensuring your cloud journey is successful.

Let's Talk

Let us help you tell your story.


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Contact Information

Indicina AI Privacy NoticeAbout this noticeIndicina Consulting Inc. operates an internal AI coordination application being developed for Microsoft Teams. This notice covers the service. Features and access depend on what Indicina has enabled.Information processedWhen enabled, this may process messages and requests made available to it in Teams; sender and organizational identifiers; conversation identifiers and timestamps; and business information retrieved from authorized connected systems.The process may also process task assignments, responses, approvals, escalations, and operational records. Requests and documents may contain personal information. Do not submit passwords, private keys, access tokens, or information you are not authorized to share.How information is usedInformation is used to respond to requests, retrieve relevant project context, coordinate authorized work, record progress and decisions, troubleshoot failures, and protect the service. AI-generated responses may be inaccurate and should be checked before use.Who can receive informationMessages and responses in Teams are visible according to the permissions of the destination chat or channel. Authorized Indicina administrators and operators may access service records for support, security, and operations. Authorized agents may receive information needed for assigned work when delegation is enabled.Microsoft processes information through the Microsoft 365 services used by the application. OpenAI has been selected to provide AI responses through its API. When this feature is enabled, relevant messages and selected context will be sent to OpenAI for processing. OpenAI does not use API content for model training by default. Provider retention and processing arrangements are separate from Indicina’s own retention settings.Storage and retentionInformation may reside in Microsoft 365 and Indicina-managed infrastructure, depending on the enabled feature. The initial context service retrieves configured SharePoint documents on demand without a persistent document-content cache. Source documents remain in Microsoft 365.For the initial pilot, Indicina has adopted the following retention schedule: conversation copies held by the service for 30 days after the last activity; task summaries, approvals, and execution evidence for 12 months after task closure; diagnostic logs for 30 days; and backups on a rolling 30-day basis. These controls are being implemented and will be verified before conversational use begins.This schedule applies to records held by the service. Teams messages and SharePoint source documents remain subject to their separate Microsoft 365 settings. Removing the Teams app does not automatically delete those records. Deleted service records may remain in backups until those backups expire.Questions and requestsContact Indicina Consulting Inc. at [email protected] with privacy questions or requests to access, correct, or delete personal information associated with AI. Requests will be assessed in light of applicable obligations, record ownership, and technical capabilities.UpdatesThis notice will be updated as AI features and data handling change. The published version will identify its effective date.Effective date: September 24, 2026.

Indicina AI Terms of UsePurpose and accessIndicina AI ChatBot is an internal application operated by Indicina Consulting Inc. to support project discussions, access to authorized context, and coordination of AI-assisted work. It is intended for people whom Indicina authorizes to use it.Availability of a feature does not grant permission to access information or perform work beyond your assigned authority.Responsible useUse of the AI-ChatBot only for authorized business purposes and in accordance with applicable organizational policies and obligations. Share only information you have permission to provide.Do not submit passwords, private keys, or access tokens in conversations. Do not use AI ChatBot to bypass access controls, impersonate another person, or direct unauthorized changes.AI responses and human judgmentResponses may be incomplete, inaccurate, or out of date. Review important information and proposed actions before relying on them. Responses do not replace qualified professional advice or the judgment of the person responsible for a decision.Tasks, approvals, and executionThe AI ChatBot may coordinate tasks or interact with connected systems when those capabilities are enabled. Work remains subject to the permissions, approval requirements, and operating limits established by Indicina.A retrieved document, generated answer, or suggested task is not itself approval to act. Users must clearly identify the requested outcome and any relevant limits.Information handlingUse of the AI ChatBot involves processing information as described in the Indicina AI-Privacy Notice. Teams conversations and connected documents remain subject to their existing access rules and applicable organizational policies.These terms do not transfer ownership of information submitted to the application.Service operationIndicina AI-ChatBot is under development. Features may change, and interruptions or errors may occur. Indicina may restrict or suspend access for maintenance, security, misuse, or operational reasons.Report unexpected behavior, incorrect results, or unintended actions promptly to the service owner.Other obligations and changesThese terms supplement applicable organizational policies and existing agreements. They do not replace them or remove rights that cannot lawfully be excluded.Indicina may update these terms as the service develops. The published version will identify its effective date.ContactFor support or questions about these terms, contact Indicina Consulting Inc. at [email protected].Effective date: September 24, 2026.